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Customer support services
Supertron provides services for maintenance of computer systems manufactured by the company as well as other manufacturers. The company has a field engineering force to provide comprehensive after sales services to its customers.
The company also provides annual maintenance contract services for computer products manufactured by other companies along with component level repair. The company offers on-site facility management services to customers with large IT installations.
Supertron has 20 service locations across the country with well trained service engineers in all locations.
Service departments consist of two divisions : 1)AMC Service, 2) Component Level repair service
Authorised service provider :
Computer Systems – Acer and Vintron
Motherboard – Biostar, ASRock
Peripherals – Canon
PC Components – Supercomp Keyboards, Mouse, SMPS, External Casings
Lifestyle products –Supercomp brand MP3 player, Webcam, Wireless Head set, Home Theatre Speaker
Warranty fulfillment Service :
RMA Creation and management
Replacement services
Logistics for warranty service
Portfolio of AMC Services:
Computers
Printers
Servers
Networking support
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